Frequently Asked Questions

  1. What is a smart vending machine?
    A smart vending machine is an example of IoT. GRITUS vending machine is a multi-functional sales and marketing platform connecting brands with consumers. Click here for more details. 
  2. What can GRITUS smart vending machines sell?
    Beverages, snacks, toys, souvenirs, anything you can think of to be put into the machines. Of course, we cannot sell cigarettes and alcoholic beverages according to the law.
  3. What will be the cost for listing/machine rental?
    The cost may vary. Please contact us for more details.
  4. What is Smart Replenishment?
    Comparing the conventional vending machines, GRITUS has developed an internet based dashboard for stock level monitoring. With this, the system can scientifically adjust the product selection. Our logistic team can also rely on the information on the dashboard utilizing each replenishment trip!
  5. I have a location for the machine installation but no product, is there any chance we can be partners?
    Of course we can, please click here for details.
  6. Is my location fit for GRITUS smart vending machines?
    GRITUS smart vending machine is just fit for the compact environment in Hong Kong. Locations like residential areas, shopping arcades, offices are ideal for installing our machines. We have a professional site visit team and the team will look for the best fit place to install the machines.
  7. Is Gritus a member of the Cyberport Incubation Programme?
    GRITUS was admitted as a Cyberport incubatee in the year of 2017. You can find us on this list announced by Hong Kong Cyberport Management Company Limited.
  8. What payment methods do you support?
    Octopus, Alipay, WeChat pay, BoC Pay and UnionPay.
  9. Can I put my own products on the machine?
    Yes. But drop tests should be done in advance to ensure smoothness of operation. Click here to learn more.

More questions?

Please submit the form below or contact us by phone directly.